Frequently Asked Questions
What is a Wallet?
A wallet is simply a way to send, receive or keep your cryptocurrency. Each wallet has a unique address. Each cryptocurrency has some form of client software similar to an email client that you download in order to send, received and keep your cryptocurrency. You can learn more about cryptocurrency wallets on the
What's the difference between a hot wallet & cold storage?
Hot wallets are like a debit card account and cold wallets are savings accounts. One would keep a small amount of cryptocurrency in a hot wallet to shop and pay bills. Cold Storage is where a person would keep larger amounts of their digital currency they do not intend to immediately use. Cold storage is more difficult to access, and usually kept offline, not available to online theft. You can learn more about cold storage on the
Why are Cold Storage Coins the safest way to store digital currency?
In the past, the only way to store cyrptocurrency offline was by utilizing a paper wallet, a device like a USB drive, a sound file loaded on a CD or a hardware wallet (electronic device). Each of these traditional methods are delicate and can be easily damaged in fires, floods & natural disasters, or simply wear out over time. Further, many of these solutions make you dependant on 3rd party service providers, that may some day get hacked or go out of business, or cause your cold storage to become unavailable.
Can I use a Cold Storage Coin to safely store ANY type of cryptocurrency?
No! Each Cold Storage Coin features a VERY specific wallet, securely generated for a specific blockchain.
Cold Storage Coins come in a variety of designs, each of which supports a different blockchain. So, be sure to select the Cold Storage Coin that suits your digital asset.
In the example of Ethereum-based smart contracts and tokens, our Ethereum product is able to accept many different types of these assets.
Contact Us if you want to test an asset before sending to cold storage! We’re adding support for new blockchains all the time, so keep an eye on our website for updates, in case we don’t offer the Cold Storage Coin you need just yet. Or of course, let us know what we should mint next!
How long does it take to retrieve crypto from my Cold Storage Coin?
We hate to say “it’s instant!”, but it’s really pretty quick. If you use a good hot wallet app, you’ll be able to quickly import the Cold Storage Coin wallet and spend right away from that address! Try it out and see just how fast it is!
How do I verify that my cryptocurrency is stored on my Cold Storage Coin?
Checking your Cold Storage Coin balance is easy! Simply scan your Cold Storage Coin with our free app and our system will scan the matching blockchain for the wallet balance. In the case of XMR Monero, there is no way to check the balance of your coin. Privacy rules!
What happens to the private key once the coin is engraved?
Creating secure Cold Storage Coins is a very complex process that involves laser etching of a private key & private key QR code on every coin’s surface. The integrity of this process is paramount to our product’s success, and this production process is strictly overseen by our Managing Director. The keypair is generated on an offline computer, the lasers are run by computers that have never been online. Each computer is wiped clean using USA Department of Defense quality destruction methods. You can learn more about the steps we take to secure the sensitive information in our Security Statment.
How many times can I use my Cold Storage Coin?
Like an antique porcelain piggy bank, you can add onto your Cold Storage Coin as many times as you want. When you’re ready to “cash out”, instead of smashing it with a hammer, all you’ll need to do is peel off the security seal, clean the coin’s surface, and scan the QR code, importing your digital asset into the hot wallet of your choice. Once your private key has been scanned, your Cold Storage Coin is no longer secure and should be kept exclusively as a souvenir!
Is it safe to buy a pre-loaded Cold Storage Coin?
Not a great idea. Each Cold Storage Coin is designed for personal use by a single individual. We urge you to buy exclusively from Authorized Dealers, and add cryptocurrency to the Cold Storage Coin by way of a trusted app that you control. If you have an opportunity to purchase a pre-loaded Cold Storage Coin, redeem the value immediately, preferably before you part ways with any cash.
I damaged my sticker - how do i find out my wallet ID?
First of all, worry not. You do not actually need any of the data on the sticker to easily redeem your crypto from cold storage. The printing on the sticker will eventually wear out, especially if you carry your Cold Storage Coin around in your pocket (not a good idea).
Each Cold Storage Coin features a unique, laser-etched private key. Strangely enough, your coin’s public key and Coin ID are actually a byproduct of the PRIVATE key, not the other way around. This is how cryptography works, through a one-way hash value. So, as long as you still have the coin and laser-etched data, you have all you need to quickly redeem any time in the future.
